You can review your transaction history from the History section of your account. There, all your deposits, withdrawals, bets, and other recorded movements are displayed.
Steps to access the transaction history
- Log in to your account from a web browser.
- Click on your username, located in the upper right corner of the screen.
- Select My Account from the dropdown menu.
- In the left side menu, click on History.
- Select Transactions to see all the movements recorded in your account.
What types of transactions can I view in my history?
In the transaction history, you can view the following movements:
- Bets: records of sports bets placed.
- Deposits: money added to your account.
- Withdrawals: requests to withdraw funds.
- Casino chips: movements related to casino games.
- Others: adjustments, bonuses, or other movements not included in the previous categories.
How do I filter or search for a specific transaction?
To find a specific transaction, use the following tools within the Transactions section:
- Apply a filter by transaction type (for example, only deposits or only bets).
- Apply a filter by date range to narrow the search period.
- Use the transaction code search if you know the exact identifier of the movement.
Can I download my transaction history?
Yes, you can download your transaction history as a file from the same Transactions section. This option is available after applying the filters you need, and it downloads only the movements visible according to the selected filter.
Common issues when reviewing history
- I don’t see a recent transaction: movements may take a few minutes to appear in the history. Please wait a few minutes and refresh the page.
- The date filter shows no results: verify that the selected date range includes the day the transaction was made.
- I can’t find the "History" option: this applies if you are using the mobile app, where the menu may be in a different location. If the problem persists, contact support.