At Betano, your well-being is our priority, and we want to make sure you have all the available options so you can choose what works best for you.
If you're looking to take a break, you can activate the temporary self-exclusion feature from your profile, under the Player Protection section. This option allows you to suspend your access to gaming products for a period of your choice, while keeping your account secure.
Would you like to permanently close your account?
If you're considering permanently deleting your account, please get in touch with our team via live chat. This allows us to assist you personally and ensure the process is handled correctly.
Interested in permanent self-exclusion?
In that case, we’ll also need you to contact us through live chat so we can validate your request.
This type of measure is outlined in our Terms and Conditions as part of our commitment to Responsible Gaming.