At Betano Colombia, no fees are charged for account inactivity or for reactivation.
When is an account considered inactive?
An account is considered inactive when no activity is recorded for a continuous period of 11 months. This includes:
- Not logging in
- Not placing any bets
- Not making deposits or withdrawals
- Not participating in any games or promotions
Even if your account becomes inactive after this period, no fees or charges will be applied, and your available balance will remain unchanged.
How can you prevent your account from becoming inactive?
Simply perform at least one of the following actions within 11 months:
- Log in to your account
- Place a bet
- Make a deposit or withdrawal
If you have questions about your account status or want more information on how to keep it active, feel free to contact us. We're here to help!