In the Player Protection section of your account, you have various tools available that allow you to manage your gaming activity responsibly and maintain control over your experience.
Self-exclusion
The Self-exclusion option allows you to restrict your access to one or both gaming products for a period of time that you define yourself.
Self-exclusion:
Takes effect from the moment you set it
Remains active until the date you select
You can apply self-exclusion to:
Sports Betting – Virtual
Casino
How self-exclusion works
Once self-exclusion is activated:
You can continue logging into your account
You can manage your account, such as modifying your information or requesting withdrawals
You will not be able to place bets on the self-excluded products
Changes to self-exclusion
From the Player Protection section, keep in mind that:
You can extend the self-exclusion period at any time, with immediate effect
If you wish to revoke self-exclusion, the request does not apply immediately
The revocation of self-exclusion will take effect after 72 hours
From this same section, you can also access the Risk Factor Identification Test, an additional tool to assess your gaming habits.