At Betano Colombia, the identity verification process (KYC) is essential to protect the security of your account and comply with current regulations.
Below, we indicate the documents that may be requested to complete the verification:
1. Identity document
You must send a clear and legible photo of one of the following official documents:
- Citizenship ID card (both sides)
- Foreigner ID card (both sides)
- Temporary Protection Permit (PPT)
- Special Stay Permit (PEP)
📌 Important:
The document must be valid, without cuts, reflections, or blurriness. All information must be fully visible.
Additional considerations
- The documents must be in good condition and sent in digital format (photo or scanned image).
- The verification process is usually completed quickly if the files are correct.
You will receive a notification once the verification is approved or if it is necessary to resend additional documentation.